At Nanira, we want you to love your purchase. If you are not completely satisfied, you may request a return within 14 days of receiving your order.

Returns

To be eligible for a return, items must be in their original condition and suitable for resale.

To request a return, please contact us at nanira@nanira.com.au with your order number and details of the item you wish to return.

Once your return is approved and received, we will process your refund in accordance with our returns process.

Exchanges

If you would like to exchange an item, please contact us at nanira@nanira.com.au within 30 days of receiving your order. Exchange requests are subject to product availability.

Refunds

Approved refunds will be issued to the original payment method. Processing times may vary depending on your payment provider.

Contact Us

For any questions regarding returns, exchanges, or refunds, please contact:

Nanira
Email: nanira@nanira.com.au
Website: https://www.nanira.com.au/